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Customer Privacy Notice

Your privacy is very important to us. Our Privacy Notice is designed to provide transparency into our data practices in a format that is easy to read and understand. Please read the sections below to understand how we collect, use, share, and safeguard your information in order to offer you the most seamless vehicle and/or  aviation experience imaginable.

Privacy From Day One

Your RYSE Aero Tech vehicle generates vehicle, diagnostic, flight control system, and operator data. To protect your privacy from the moment you take delivery, RYSE Aero Tech does not associate the vehicle data generated by your flying with your identity or account by default. As a result, no one but you would have knowledge of your activities, location or a history of where you’ve been. Your in-vehicle experiences are also protected. From features such as audible commands, to taking photos on your touchscreen, your information is kept private and secure, ensuring the flight control system data collected is not linked to your identity or account.

RYSE Aero Tech vehicles are equipped with a camera suite designed from the ground up to protect your privacy while providing advanced features such as Auto Land. To recognize things such as the ground, trees, gradients, Flight Control System data from the camera suite is processed directly without leaving your vehicle by default. In order for camera recordings for fleet learning to be shared with RYSE Aero Tech, your consent for Data Sharing is required and can be controlled through the vehicle’s touchscreen at any time. Even if you choose to opt-in, unless we receive the data as a result of a safety event (a vehicle collision or airborne incident) — camera recordings remain anonymous and are not linked to you or your vehicle.

Additionally, from your charging station to your outboard charger, your Energy products are designed to protect your privacy. RYSE Aero Tech aims to collect a minimum amount of personal data necessary for displaying your in-app energy experience, providing services to you, and for improving your energy products. We are also committed to only share your personal data when needed to operate or service your product, or we will ask for your permission.

Information We May Collect

We may collect three main types of information related to you or your use of our products and services:

• Information from or about you
• Information from or about your RYSE Aero Tech vehicle
• Information from or about your RYSE Aero Tech energy products

Depending on the RYSE Aero Tech products and services you request, own, or use, not all of these types of information may be applicable to you.

When You Interact With Us Before Purchase

When you visit our website, stores and galleries, attend a RYSE Aero Tech event, perform a test drive, contact us with questions or for product information (in person, online, telephone, and email), we may collect a variety of information from or about you, your vehicle, devices, or from third parties. For example, data we collect may include:

Information from or about you

We may also receive information about you from sources such as public databases, joint marketing partners, certified installers, affiliates and business partners, and social media platforms.

Cookies and other similar technologies: Cookies are pieces of information stored directly on the computer that you are using. When you visit our website, we may use essential cookies, to provide you with a service requested by you or when this is necessary for the functioning of our website. Additionally, we may also use analytics and marketing cookies in locations where the placement of such cookies does not require user consent. 

When You Are a RYSE Aero Tech Customer

If you are a RYSE Aero Tech product or service owner, we may also collect other information from or about you, your RYSE Aero Tech vehicle, energy product, or from third parties. We may collect such information either through remote access or in person (for example, during a service appointment). Depending on which of our products and services you request or use, not all of these types of information may be applicable to you.

RYSE Aero Tech Account: Customers who purchase certain RYSE Aero Tech products may also create a RYSE Aero Tech Account, which is hosted on our website. You can access your RYSE Aero Tech Account to update the information from or about you in that account at any time. The information contained in your account includes:

• The status of your order
• Your customer registration information
• Warranty and other documentation for your RYSE Aero Tech products
• Flight performance history
• Payment method information
• Other general information about your RYSE Aero Tech products (for example, vehicle identification number or other product serial numbers, service plan information, or connectivity package), insurance forms, driver’s licenses, financing agreements, and similar information.

Information from or about you

Information from or about your RYSE Aero Tech vehicle

Information from or about your RYSE Aero Tech energy products

There are four categories of data generated by your RYSE Aero Tech vehicle: Vehicle Data, Diagnostic Data,  Flight Control Systems Data, and Avionics Data.

1. Vehicle Data

In order to support your vehicle’s continuous performance, predictive maintenance, and improved functionality and experience, your RYSE Aero Tech collects and processes vehicle data related to the usage, operation, and condition of your vehicle. This information is used to triage and fix potential issues, and continuously improve your vehicle and services to you. To protect your privacy, by default, this vehicle data is either in a form that is not associated with your account or VIN, is stored in an encrypted format that RYSE Aero Tech cannot decrypt, or remains inaccessible unless a specific event is triggered:

1. • If your vehicle may require, or you otherwise request service or repair
   • If there is an occurrence of a safety event (such as vehicle collision, airbag deployment or emergency landing event)
   • If your vehicle requires safety services such as emergency response or Emergency Landing Assistance
   • If your vehicle experiences a hardware or software issue which may be inspected and addressed through a future software update or other resolution
   • If you provide your consent, or another legal basis is applicable

We clearly define the vehicle data which we collect and don’t collect. RYSE Aero Tech does not link your location with your account or identity, or keep a history of where you’ve been. Examples of the vehicle data collected include: speed information, flight time information, vehicle component signals, internet connectivity status, battery use management information, battery charging history, electrical system functions, software version information, avionics system data, safety-related data and camera images (including information regarding the vehicle’s Vibration Report systems (VRS), braking and acceleration, security, and e-stop); short video clips of accidents; information regarding Avionics engagements, and other features, and other data to assist in identifying issues and analyzing the performance of the vehicle.

Location Services: Your RYSE Aero Tech vehicle uses location to power features such as in-vehicle maps, avionics, navigation, or mobile app location services. Location Services may use a combination of GPS, RTK, NTRIP Services, Bluetooth, IP address, and Wi-Fi and mobile towers to figure out where you are. To protect your privacy, location data is either processed directly without leaving your vehicle, is in a form that does not personally identify you, or remains inaccessible to RYSE Aero Tech. For safety purposes, your vehicle’s location may be used when you experience a safety event (such as a collision, an auto landing, or Land Now event) to aid response efforts. This means that unless captured as a result of a safety event— RYSE Aero Tech does not link your location to your identity or know where you’ve been. You may also choose to enable or disable the collection of ‘Data Analytics’ at any time within your vehicle’s touch screen by navigating to Settings > Data Sharing. Please note, some advanced features such as heading hold and position hold rely on such data. 

Safety analysis data: In order to help improve our products and services, we may collect and store other vehicle data that might contain information that identifies you or your vehicle’s VIN, including: data about accidents or near accident-like circumstances involving your RYSE Aero Tech vehicle (for example, automatic landing or a Land Now event); data about remote services (for example, remote charging); a data report to confirm that your vehicle is online together with information about the current software version and certain telematics data; data about any issues that could materially impair operation of your vehicle; data about any safety-critical issues; and data about each software and firmware update.

Advanced features: Certain features such as real-time air traffic, navigation, intelligent routing, and Avionics, may require airspace data (ADS-B In/Out) to function as intended. To protect your privacy, you may enable or disable the collection of this data at any time (Settings > Data Sharing). If enabled, we may share this data in a way that does not identify your account or VIN with partners in order to help us improve and provide the service to you. This sharing may occur even if you are not actively using a feature that needs this information.

Charging information: We may collect information regarding the charge rate and charging stations used by you (including use of remote chargers, as well as home or commercial outlets) in order to, for example, analyze which charging stations are being utilized, how long and efficient battery charges are, where additional charging stations are needed, and in some jurisdictions, participate in certain government incentive or credit programs.

Service history: In order to facilitate the service and repair of your vehicle, we may collect and process data about the service history from RYSE Aero Tech service centers or affiliated third-party approved body shops. This includes information such as name, VIN, repair history, parts details, estimate and costs, outstanding recalls, bills due, customer complaints, and any other information related to the vehicle’s service history.

Opting out of vehicle data: Connectivity and performance is a core part of all RYSE Aero Tech vehicles and why some customers choose RYSE Aero Tech, allowing for advanced features and an enhanced flying experience. By default, RYSE Aero Tech provides this seamless experience while protecting your privacy. However, if you no longer wish for us to collect vehicle data or any other data from your RYSE Aero Tech vehicle, please contact us to deactivate connectivity. Please note, certain advanced features such as over-the-air updates, remote services, and interactivity with mobile applications and in-vehicle features such as location search, Internet radio, voice commands, and web browser functionality rely on such connectivity. If you choose to opt out of vehicle data collection (with the exception of in-vehicle Data Sharing preferences), we will not be able to know or notify you of issues applicable to your vehicle in real time. This may result in your vehicle suffering from reduced functionality, serious damage, or inoperability. 

1. Diagnostic Data

RYSE Aero Tech uses diagnostic logs to keep our products and services up to date, troubleshoot or debug problems, and make continuous improvements. We aim to collect the minimum level of diagnostic data necessary to help keep your vehicle or energy product reliable, secure, and operating normally. Diagnostics may include details about vehicle configuration, firmware, energy use, electronic systems state, and other system-to-system data used to identify bugs and conduct technical evaluations. On specific events, we use diagnostic logs as basic error information to help determine whether the problems experienced can be addressed by an immediate or future software release.

1. Flight Control System Data

When using your vehicle’s touchscreen, RYSE Aero Tech may collect certain information that is either stored on the vehicle itself, or if shared with us, is not associated with your account or VIN by default. To protect your privacy, your in-vehicle history and sign-in credentials are not shared with RYSE Aero Tech. The Flight Control system data collected may include, for example, aggregated counts of the features or apps used, playback and browsing metadata (such as airspace or weather reviews), and approximate location for air traffic options. For certain Flight Control apps that require sign-in, if you do not have your own account, RYSE Aero Tech offers the option to use the app with a RYSE Aero Tech provisioned account instead. If you choose to use a RYSE Aero Tech provisioned account, then your Flight Control system data for that specific app may be associated with your account or VIN. Additionally, if you experience performance issues with your Flight Control and require support, RYSE Aero Tech may retrieve certain Flight Control system data to fulfill your request, effectively troubleshoot or debug the issue, and improve our products and services.

RYSE Aero Tech mobile app: The RYSE Aero Tech app puts owners in direct communication with their vehicles. With the app, you have the capability to do things like check your vehicle’s charging progress in real time and start/stop charging, heat/cool the cabin before flying, lock/unlock the vehicle from afar, or locate the vehicle’s current location. In order to detect and proactively fix issues related to the RYSE Aero Tech app’s functionality, address any customer complaints, and to prevent unauthorized access or misuse, certain general usage information associated with your account or VIN may be shared with us. For example, if you use the RYSE Aero Tech app to change the vehicle’s cabin temperature, we may collect that this command was successful or unsuccessful, without any further details, such as the change in degrees.

1. Avionics Data

RYSE Aero Tech vehicles make use of a avionics and a camera suite that provides advanced features such as Avionics, Auto Land and Land Now. Camera and avionics functionality has been designed from the ground up to protect your privacy. RYSE Aero Tech does not capture continuous recordings or have live-view functionality. By default, advanced autonomous features that rely on the external cameras are processed without ever leaving your vehicle. There are two types of camera recordings that are eligible to be transmitted from your vehicle to RYSE Aero Tech: Safety Event and Fleet Learning camera recordings.

1. • Safety Event camera recordings are automatically captured only if a serious safety event occurs such as a vehicle collision or airbag deployment. These short clips are up to 30 seconds and associated with your VIN in order to aid in providing emergency services, vehicle evaluation, and Emergency Landing Assistance (and such recordings may include timestamp and location metadata).
   • Fleet Learning camera recordings use the vehicle’s external cameras to learn how to recognize things like lane lines, street signs and traffic light positions. The more fleet learning of road conditions we are able to do, the better your RYSE Aero Tech’s self-flying ability will become. We want to be very clear that in order for Fleet Learning camera recordings to be shared with RYSE Aero Tech, your consent for Data Sharing is required and can be controlled through the vehicle’s touchscreen at any time by navigating to Software> Data Sharing. Even if you choose to opt-in, the camera recordings are limited to 30 seconds and remain anonymous, ensuring it’s not linked to you or your vehicle.
   • Avionics Events are recorded with flight control data to create a “black box” for purposes of re-constructing aviation accidents. This data would be used to identify the altitude, speed, location and weather conditions associated with an incident. This information is stored in the flight control system at extremely high data rates. Basic information is transmitted as part of the Flight Control System. The detailed “black box” information is stored in memory on the Flight Control System and some data inside the Avionics Systems memory. It may be used by the National Transportation Safety Board or the FAA or any affiliation of the US Department of Transportation or other governing body outside the United States associated with aviation regulations.

Please note it is your sole responsibility to consult and comply with all local regulations and property restrictions regarding the use of cameras.

How We May Use Your Information

We may use the information we collect to:

• Communicate with you
• Fulfill our products and services
• Improve and enhance development of our products and services

This includes contacting you to advise you of important safety-related information, to notify first responders in the event of an accident involving your vehicle, present products and offers tailored to you, or to respond to your inquiries and fulfill your requests for product information, RYSE Aero Tech Updates, and other events.

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When you contact us for information or make a purchase, we may use the data collected for a variety of purposes. Below are examples of what we may use your personal data for in delivering the most seamless vehicle and energy experience imaginable.

Reasons for Processing

Communicate with you

• To respond to your inquiries and fulfill your requests
• To offer you information on contests, events, and promotions and to administer these activities
• To share administrative information with you, such as changes to our terms, conditions, and policies
• For educational and awareness purposes on topics that interest you
• To advise you of important safety-related information about your vehicle or avionics product or to notify first responders in the event of an accident involving your vehicle
• To conduct research, surveys, and obtain your feedback

Fulfill our products and services

• To complete your purchase, request for product leasing or financing, and have your order installed or delivered to you
• To process your payment for a product or service
• To process, assist and provide related customer support
• To monitor your RYSE Aero Tech product’s performance and provide related services, including updates
• To understand, triage, and fix issues or concerns with products and services

Improve and enhance development of our products and services

• To conduct research, develop and promote new products and services, and to improve or modify our existing services
• To analyze and improve the safety and security of our products and services
• For business purposes such as data analytics, audits, fraud monitoring and prevention, business planning, determining effectiveness of campaigns, reporting, and forecasting

Other circumstances

• To fulfill contractual obligations with third parties, agents and affiliates
• To analyze, reconstruct, investigate or otherwise determine the cause of a vehicle-related incident or accident
• To comply with legal obligations, law enforcement, and other government requests
• To establish, exercise, or defend legal claims
• As otherwise permitted or directed by you

RYSE Aero Tech retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Notice, in our service-specific notices, or as required by law. The criteria for determining data retention may include consideration of its use, our relationship with you, whether there is an existing contract for services, whether you have provided your consent, or if there is a legal requirement to retain certain data. We carefully examine whether it is necessary to retain the personal data collected and work to ensure that the data is retained for the shortest period possible.

When we process personal data about you, we do so with your consent and/or as required to provide the products or services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems, products and our customers, or fulfill other legitimate interests of RYSE Aero Tech. We do not share information that personally identifies you with third parties for their marketing purposes unless you opt-in to that sharing. For more details regarding which legal justification RYSE Aero Tech relies on for each data processing activity, see “Purpose and Legal Basis” in the above section “Information We May Collect”.

We may also use and disclose information about you if we believe in good faith that that the law requires it for purposes of security, fulfilling our legal obligations (such subpoenas or court orders), law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also share information about you, where there are legal grounds to do so, if we determine that disclosure is reasonably necessary to enforce our Terms of Use or protect our operations or customers. This could include providing information to public or governmental authorities. Additionally, in the event of a reorganization, merger, change of control, or sale we may transfer any personal data we collect to the relevant third party.

Collection and Use of Non-Personal Data

Except as described here, RYSE Aero Tech may also collect, use, and share information that does not, on its own, personally identify you. Such information may be used for any purpose, including for example, for operational or research purposes, for industry analysis, to improve or modify our products and services, to better tailor our products and services to your needs, and where legally required.

Sharing Your Information

We may share information with:

• Our service providers, business partners and affiliates
• Third parties you authorize
• Other third parties as required by law

We limit how, and with who, we share your personal data. Examples of when we may share your information include, payment processing, order fulfillment, product installation, customer service, marketing, financing, service or repair, and other similar services.

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We do not sell your personal data to anyone for any purpose, period. The table below illustrates who RYSE Aero Tech may share your personal data with depending on your interactions with us or purchases you make.

Our service providers, business partners and affiliates

Third parties you authorize

Other third parties as required by law or other circumstances

The personal data we collect may be shared between RYSE Aero Tech and our subsidiaries, affiliates (companies that are owned or controlled by RYSE Aero Tech, or where we have a substantial ownership interest), third party service providers, channel partners, suppliers, and others when necessary to perform services on our or on your behalf. For example, companies we’ve hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data to provide those functions. In such cases, these companies must abide by our privacy and data protection requirements and are not allowed to use personal data they receive from us for any other purpose.

In addition, we may share information with:

Third party service providers and channel partners to provide services such as website hosting, data analysis and storage, payment processing, order fulfillment and product installation, wireless connectivity to RYSE Aero Tech products, information technology and related infrastructure, customer service, product design, product diagnostics, maintenance or related services, email delivery, credit card processing, auditing, marketing, voice command processing, and other similar services.

Subsidiaries and affiliates (such as RYSE Aero Tech Insurance Services, Inc.) to develop new and improve existing products and services, perform data analysis, and reporting. For example, in the event you request service/repair of your vehicle from a service center or body shop that is operated either by RYSE Aero Tech or by a third party, we may share information about your vehicle, repair, and associated personal data to optimize your experience, accurately price repairs, and improve our business practices.

Repair estimate providers and any insurance company to enable RYSE Aero Tech or third party service centers to perform services on your vehicle such as repair or maintenance. When you request RYSE Aero Tech to perform certain services, we share limited information about you and the vehicle with these parties to help provide you with an accurate repair estimate and to facilitate payment. Repair estimate providers may use this information in the aggregate to create and publish industry analytics.

Other third party business partners to the extent that they are involved in the purchase, lease, or service of your RYSE Aero Tech products. We share limited information from or about you or your RYSE Aero Tech products to allow you to take advantage of those services if you elect to utilize them, with such partners as finance institutions, leasing, registration, title companies, electric utilities, permitting authorities and insurance companies.

Third parties you authorize, such as:

• Certified installers, where we may directly or indirectly sell you the energy products that you have requested, or where the Certified Installer owns or is financing your energy products.
• Third party utilities or energy services companies, where required by tariff or regulation or you have agreed to allow them to monitor or control your energy product.
• With third party service centers or providers, if you choose to utilize them. Note that some information about you is stored on certain RYSE Aero Tech products and may be accessible directly to the third party service centers or providers that you choose to utilize to diagnose or service your RYSE Aero Tech product.
• Third-party sponsors of contests and similar promotions, if you elect to participate; With your social media account provider, if you connect your RYSE Aero Tech Account and your social media account. If you do so, you authorize us to share information with your social media account provider and you understand that the use of the information we share will be governed by the social media account provider’s privacy notice.

Third parties when required by law or other circumstances, such as:

• To comply with a legal obligation (such as subpoenas or other court orders); in response to a lawful request by governmental authorities conducting an investigation, including to comply with law enforcement requirements and regulator inquiries; to verify or enforce our policies and procedures; to respond to an emergency; to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable; or to protect the rights, property, safety, or security of our products and services, RYSE Aero Tech, third parties, visitors, or the public, as determined by us in our sole discretion.
• With your employer or other fleet operator or the owner of the RYSE Aero Tech product, if you do not directly own it, as authorized by local law.
• In some jurisdictions, RYSE Aero Tech participates in government programs voluntarily or where required by law, such as incentive or credit programs related to environmental goals, energy reduction, or introduction of new technology. RYSE Aero Tech’s participation assists us and governments to scale investments and support introduction of our technologies including electric vehicle, electric storage, and charging. Participation in some programs may require that RYSE Aero Tech share certain limited vehicle information and energy generation, charging, or storage information such as vehicle identification number or home address with government or regulatory agencies as dictated by the terms of these programs.
• When you accept a government-offered purchase incentive or otherwise participate in government incentive programs, RYSE Aero Tech may be required to provide some information to government, or its designated administrators, pertaining to your purchase, participation and eligibility in order to process the purchase incentive. 
• With a third party in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any insolvency or similar proceedings).

Choice and Transparency

We enable you to obtain access and control the data that we collect, use, and share. Through device permissions, in-app settings, communication preferences, your RYSE Aero Tech Account, and in-vehicle data sharing controls — you are in the driver’s seat, even when it comes to your data.

Rights and Choices

RYSE Aero Tech Updates: When you request information, purchase a product, or sign up for promotional communications, RYSE Aero Tech may contact you by email, call, text, or via the RYSE Aero Tech app about promotions, our products and services, and other information that may be of interest to you. If you no longer want to receive promotional-related emails or messages, you may opt out at any time by following the unsubscribe instructions in the communication received from us, by changing your communication preferences, or by telling us using any method from the Privacy Questions section. If you receive a call or text from us and do not want to receive similar calls in the future, or if you do not want to receive automated calls, simply ask to be placed on our “do not call” list. Please note that we may still be required to send you administrative or other important messages, such as billing notices or policy changes, even if you opt out of receiving other communications.

Data Sharing: RYSE Aero Tech enables you to control what you share. Within your vehicle’s touchscreen you may enable or disable the collection of certain vehicle data (Settings > Data Sharing), including Avionics Analytics & Improvements and Flight System Data Analytics. If you choose to enabled data sharing, your vehicle may collect the data and make it available to RYSE Aero Tech for analysis. This analysis helps RYSE Aero Tech improve its products, features, and diagnose problems quicker. The collected information is not linked to your account or VIN and does not identify you personally. Depending on your selections, analytics may include details about your vehicle, its configuration, performance, software version, and short video clips or images. In order to protect your privacy, personal data is either not logged at all, is subject to privacy preserving techniques, or is removed from any reports before they’re sent to RYSE Aero Tech.

Data Privacy Requests: We want you to be in control of how your personal data is used by us. Subject to local law, you may have the right to be informed of, and request access to, the personal data we process about you; update and correct inaccuracies in that information; have the information restricted or deleted; object or withdraw your consent to certain uses of data; and lodge a complaint with your local data protection authority. You may also have the right not to be subject to automated decision-making, including profiling, where it would have a legal or similarly significant effect on you; and the right to data portability with regard to the data you provided to us. RYSE Aero Tech enables you to exercise those rights in a variety of ways, including by:

• Emailing us at support@RYSEAeroTech.com
• Writing to us at RYSE Aero Tech Inc, Attn: Legal – Privacy, 6951 Cintas Blvd, Mason, OH, United States.
• By accessing your RYSE Aero Tech Account to update your information at any time

When contacting RYSE Aero Tech and where your issue requires it, we may request more information from you, such as to verify identity, or indicate that a response will require additional time. You may at any time refer your complaint to the relevant regulator in your jurisdiction if you are unsatisfied with a reply received from us. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

California Privacy Disclosure

California residents have a right to knowledge, access, and deletion of their personal data under the California Consumer Privacy Act. California residents also have a right to opt out of the sale of their personal data by a business and a right not to be discriminated against for exercising one of their California privacy rights. RYSE Aero Tech does not sell your personal data to anyone for any purpose, and does not discriminate in response to privacy rights requests.

RYSE Aero Tech provides disclosure of our data practices in this Privacy Notice. This includes what personal data is collected, the source of the personal data, and the purposes of use, as well as whether RYSE Aero Tech discloses that personal data and if so, the categories of third parties to whom it is disclosed. California residents who have purchased a RYSE Aero Tech product or service may exercise their rights directly (or through an authorized agent) by signing in to their RYSE Aero Tech Account and making a data privacy request. If you are a California resident without a RYSE Aero Tech Account and you would like to exercise your privacy rights, requests may also be made by:

• Emailing us at support@RYSEAeroTech.com
• Calling us at 513-318-9907
• Writing to us at RYSE Aero Tech Inc, Attn: Legal – Privacy, 6951 Cintas Blvd, Mason, OH, United States.

If you do not have a RYSE Aero Tech account, RYSE Aero Tech may ask you for information which we consider necessary to verify your identity for security and to prevent fraud. This information may include name, contact information, and information related to your transaction or relationship with RYSE Aero Tech, but the specific information requested may differ depending on the circumstances of your request for your security and to protect privacy rights. If you request deletion of your personal data, please note, that we will both render certain personal data about you permanently unrecoverable and also de-identify certain personal data.

Protection of Personal Data

RYSE Aero Tech uses administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the data and the threats posed. RYSE Aero Tech has implemented a variety of safety and security features to consistently protect your information. For example, your RYSE Aero Tech Account includes owners resources, guides and important documents, so we offer  In addition, if you sell or transfer your vehicle to another person, RYSE Aero Tech makes it easy to perform a factory reset and remove your personal data before giving your vehicle to a new owner (Settings > Factory Reset).

We also implement other appropriate technical and organizational measures to help safeguard and secure your personal data. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure or compromised, please immediately notify us by using the contact information below.

This Notice does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or service to which we may link to on this Notice. The inclusion of such a link does not imply endorsement of the linked site or service by us or by our affiliates, nor does it imply an affiliation with the third party. Additionally, we are not responsible for the collection, use, or disclosure policies and practices (including the data security practices) of other organizations, such as any other app developer, app provider, social media platform provider, operating system provider, or wireless service provider, including any information you disclose to other organizations through or in connection with our software applications or social media pages. In addition, our products and services are not directed to individuals under the age of sixteen, and we request that such individuals not provide any information to RYSE Aero Tech.

International Transfers

RYSE Aero Tech is a global company, and we operate internationally. By making a purchase or otherwise submitting your personal data to us, your information may be transferred to RYSE Aero Tech in the United States and countries other than your place of residence or in which the information was originally collected. For example, where we have facilities or in which we engage service providers. RYSE Aero Tech complies with laws on the transfer of personal data between countries to help ensure your data is protected as described in this Notice, wherever it may be.

We may rely on various legal grounds to collect, use, and otherwise process your information, including: your consent; that the information is necessary for the performance of a contract with you; to comply with a legal obligation; to protect your, or someone else’s vital interests; or for a legitimate interest that is balanced against your rights and interests. These legitimate interests may include RYSE Aero Tech’s interest in improving its products and services, enhancing safety and security, protecting RYSE Aero Tech or its business partners against wrongful conduct, and responding to customer inquiries and claims. Where applicable, we will inform you whether and why we need certain information from you, for example, whether we need the information to fulfill a legal or contractual requirement and what the consequences are of not providing the information.

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, we ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organizational measures are in place. RYSE Aero Tech’s international transfer of personal data collected in the EEA, the UK, and Switzerland is governed by Standard Contractual Clauses. The controller of personal data relating to individuals located in the EEA, UK, or Switzerland, is RYSE Aero Tech International B.V. in the Netherlands. For questions or concerns please contact our Data Protection Officer, by emailing support@RYSEAeroTech.com, or by writing to us at RYSE Aero Tech International B.V., Attn: Privacy – DPO, 6951 Cintas Blvd, Mason, OH, United States. You may also contact and have the right to lodge a complaint with the Dutch Data Protection Authority or your local data protection authority.

Updates to this Notice

This Notice sets out the essential details relating to your personal data relationship with RYSE Aero Tech. From time to time, we may develop new capabilities, features, or offer additional services which may require we make material changes to this Notice. When we do, we’ll let you know by revising the date this Notice was last updated on our website. Other times, we may provide you with additional notice (such as an email) with more information about the revisions. Unless stated otherwise when we introduce these new or additional services, they will be subject to this Notice and become effective when we post it on our website.

Privacy Questions

For privacy questions or comments, to opt out from certain services, or to submit a data privacy request, please contact us.

Updated May 2023